Livtech

The Livtech Smart Process

A repeatable path from business goal to signed contract — strategy, discovery, evaluation, selection and implementation, backed by the same four instruments and measured against outcomes you can check.

How we work

The Livtech Smart Process

A repeatable path from business goal to signed contract — with a value we hold ourselves to at every stage.

Vision

Strategy

We start with the business outcome, not the product. What has to be true 24 months from now, and what does technology have to do to get you there?

  • Business goals
  • Operational goals
  • Technology alignment
  • Roadmap defined

Our tools

Decisions backed by data, not opinions.

Every recommendation we make is built on the same four instruments — and you keep the outputs whether you buy through us or not.

Financial Evaluation

A side by side cost model across all providers providing a financial ranking profile.

Technical Evaluation

A technically scored evaluation, weighted to your requirements, creating a technical ranking profile.

ROI Model

The business case your CFO wants: current spend, projected spend, 3 and 5 year savings creating a positive ROI.

Atlas Intelligence

Our intelligent database that helps identify providers, assets, compliances and options.

Measured impact

Outcomes, not adjectives.

What changed after Livtech — in the metrics our clients' executives actually track.

CubeSmart

Network consolidation and visibility across 1,500+ locations

99.999%+

store uptime


  • 50–70%faster store turn-ups
  • 20–35%WAN cost savings
  • 500+vendors consolidated to one

C&S Wholesale Grocers

Modernizing enterprise communications at scale

12 → 1

on-prem PBX environments consolidated


  • 25–40%faster issue resolution
  • 15–25%lower IT support cost
  • 99.999%+voice & collaboration uptime

Knights of Columbus

Delivering a consistent member experience

25–45%

reduction in average handle time


  • +10%CSAT
  • 15–30%better first-contact resolution
  • Avayaretired for cloud UC + CCaaS

SIG SAUER

Business continuity and disaster recovery at enterprise speed

Near zero

lost transactions during failover


  • 50–70%improvement in RTO
  • 40–60%reduction in downtime
  • 25–40%DR cost savings

SJI

National IT/OT rebuild plus cloud contact center

25–50%

reduction in call abandonment


  • 20–40%faster speed of answer
  • 8–15%CSAT improvement
  • 100%elastic scalability

Lift Solutions

Elastic cloud infrastructure for peak-season demand

Weeks → hours

provisioning time


  • 20–30%infrastructure cost savings
  • 20 → 1PBXs consolidated
  • 99.999%+availability

Representative results from named client engagements. Ranges reflect variation across sites and business units; single-figure results are measured. Full methodology available on request.

Start with an assessment, not a quote.

We'll map what you have, what it costs and what the alternatives look like — and you keep the output whether you buy through us or not.