You don't pay us. You don't pay more. You just get more.
The most common question we get, answered in full — before you have to ask it.
The short version
Providers build partner compensation into their pricing. It's there whether we are or not.
If you go direct, the provider doesn't lower the price — they keep that margin. If you work with us, the same price buys you a team that knows 350+ providers, manages the relationship on your behalf, and supports you for the life of the contract. Same price. Completely different experience.
The analogy that lands
You already trust this model somewhere else.
A buyer's agent
When you buy a home, your agent is paid out of the seller's proceeds — and everyone understands they work for you. They show you multiple properties, tell you when something is overpriced, and walk away from a bad deal, because their reputation depends on you being happy years later.
A mortgage broker
The lender pays the broker. The borrower doesn't pay more for using one — and often pays less, because the broker can reach multiple lenders and find better terms than any single loan officer could offer.
A hotel booking
The room rate is typically the same whether you book direct or through an agent — the distribution cost is already priced in. What changes is whether someone knows the options and helps when something goes wrong.
Livtech
The provider pays the commission. Our business only grows through client trust and referrals — which is exactly why 350+ providers work with us. They know clients who come through a trusted advisor stay longer and cause fewer problems.
For procurement
We don't replace your process. We arm it.
Procurement's job is to get the best value, manage vendor risk and protect the organization. Livtech makes that job easier and more defensible — we bring the market intelligence, the vendor comparisons and the contract expertise so your team isn't starting from a blank page. You still own the decision. We just give you better information to make it with.
- Deep technical knowledge of a market that changes constantly — without you hiring for it.
- Benchmark pricing across hundreds of providers, which strengthens your negotiating position.
- Post-contract vendor management, which reduces the ongoing burden on your team.
- A documented scorecard and financial model you can defend to your CFO and your board.
On "we can get a better deal going direct." You can try — providers rarely discount below standard rates for individual clients. Where the real money is: making sure you're not buying capacity or features you don't need, and making sure the contract terms protect you. A cheaper contract for the wrong platform is still a bad deal.
The hard questions
Ask us the uncomfortable ones.
Still skeptical? Good.
Bring the objection to the first call. We'd rather answer it early than have it sit under the whole engagement.