Livtech

The Livtech Smart Process

A repeatable path from business goal to signed contract — strategy, discovery, evaluation, selection and implementation, backed by the same four instruments and measured against outcomes you can check.

How we work

The Livtech Smart Process

A repeatable path from business goal to signed contract — with a value we hold ourselves to at every stage.

Trust

Discovery

A dynamic assessment of what you actually have — inventory, contracts, spend and constraints — turned into a requirements document everyone signs off on.

  • Dynamic assessment
  • Scope definition
  • Requirements document
  • Identify partners

Our tools

Decisions backed by data, not opinions.

Every recommendation we make is built on the same four instruments — and you keep the outputs whether you buy through us or not.

Financial Evaluation

A side by side cost model across all providers providing a financial ranking profile.

Technical Evaluation

A technically scored evaluation, weighted to your requirements, creating a technical ranking profile.

ROI Model

The business case your CFO wants: current spend, projected spend, 3 and 5 year savings creating a positive ROI.

Atlas Intelligence

Our intelligent database that helps identify providers, assets, compliances and options.

Measured impact

Outcomes, not adjectives.

What changed after Livtech — in the metrics our clients' executives actually track.

CubeSmart

Network consolidation and visibility across 1,500+ locations

99.999%+

store uptime


  • 50–70%faster store turn-ups
  • 20–35%WAN cost savings
  • 500+vendors consolidated to one

C&S Wholesale Grocers

Modernizing enterprise communications at scale

12 → 1

on-prem PBX environments consolidated


  • 25–40%faster issue resolution
  • 15–25%lower IT support cost
  • 99.999%+voice & collaboration uptime

Knights of Columbus

Delivering a consistent member experience

25–45%

reduction in average handle time


  • +10%CSAT
  • 15–30%better first-contact resolution
  • Avayaretired for cloud UC + CCaaS

SIG SAUER

Business continuity and disaster recovery at enterprise speed

Near zero

lost transactions during failover


  • 50–70%improvement in RTO
  • 40–60%reduction in downtime
  • 25–40%DR cost savings

SJI

National IT/OT rebuild plus cloud contact center

25–50%

reduction in call abandonment


  • 20–40%faster speed of answer
  • 8–15%CSAT improvement
  • 100%elastic scalability

Lift Solutions

Elastic cloud infrastructure for peak-season demand

Weeks → hours

provisioning time


  • 20–30%infrastructure cost savings
  • 20 → 1PBXs consolidated
  • 99.999%+availability

Representative results from named client engagements. Ranges reflect variation across sites and business units; single-figure results are measured. Full methodology available on request.

Start with an assessment, not a quote.

We'll map what you have, what it costs and what the alternatives look like — and you keep the output whether you buy through us or not.